Shipping policy

Estimated Delivery Time

  • Estimated delivery within 5-20 days once your order has shipped
    • Based on your location, fulfillment center, shipping method, and product ordered
  • Processing: 1-3 business days
  • Shipping: 5-17 days in transit
  • Tracking provided after shipment dispatch

How We Ship

  • We ship exclusively to the United States, Canada, United Kingdom, Australia, and New Zealand
  • Orders ship from multiple global fulfillment centers

Shipping Cost

  • Calculated at checkout
  • Shown before you complete your purchase

International Shipping

  • Customs, duties, and taxes are the responsibility of the recipient and may delay delivery
  • Delivery times for international orders vary based on the destination

Important Notes

  • Delivery times start from shipment date, not order date
  • Shipping times are estimates, not guarantees
  • Delays out of our control may occur due to weather, holidays, natural disasters, political events, worker strikes, carrier errors, etc.

Delivery Issues

  • Double-check your shipping address before finalizing your order
  • We're not responsible for:
    • Incorrect addresses
    • Package theft, lost, or missing packages after confirmed delivery
    • Delivery errors 
  • For delivery issues, contact the shipping carrier directly

Shipping carriers are responsible for safe package delivery and remedying any shipping issues. We'll provide supporting order information to help resolve any problems.

Shipping Insurance

Shipping insurance can be purchased at checkout and will cover:

  • Carrier delivery errors
  • Package theft, and lost or missing packages

Shipping insurance does not cover incorrect addresses. See Shipping Insurance Policy for more information on coverage.

Questions? Message us through our contact form.